Refund policy

The "No Bitter Aftertaste" Return Policy

Look, we get it. Sometimes things don’t work out, kind of like that one relationship you try to forget. If your order isn't sparking joy (or at least making the drama more bearable), here’s the tea on how to send it back. 

The 30-Day Rule You’ve got 30 days from the day your package arrives to decide if it’s a keeper. After that? It’s yours, just like your student loans. To be eligible for a return, your item must be in the same condition you received it: unworn, unused, with tags, and definitely not smelling like your ex's cologne.

How to Start a Return: Don't just ghost us, it's awkward for everyone. To start a return, log into your Customer Account and click "Request Return" next to the order that didn't work out. It’s significantly easier than trying to explain why you’re breaking up with your current favorite hoodie.

• The Fine Print: Once we approve your request, we’ll send you a return shipping label and instructions. Items sent back to us without a formal request will be treated like an uninvited guest at a wedding, rejected at the door.

Damages & Drama Please inspect your order the moment it arrives. If the item is defective, damaged, or we sent you the wrong thing, contact us immediately. We’ll make it right faster than you can block a toxic number.

Non-Returnable Items Some things are final, like a signed divorce decree. We cannot accept returns on:

• Sale items or gift cards (those are yours for keeps)

• All Greeting Cards

• Personal care goods (beauty products) or custom/personalized items.

Refunds We’ll let you know once we’ve received and inspected your return. If it’s approved, you’ll be automatically refunded on your original payment method within 10 business days. Just remember, your bank might take their sweet time processing it, don’t take it out on us!